(12.01-en) Shadowing - Observe IGEL OS Desktop via VNC
- Renata Dulatova
Owned by Renata Dulatova
Mar 06, 2023
1 min read
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The IGEL UMS Console allows you to observe the desktop of a device on your local PC via shadowing with VNC.
In order to enable shadowing, you must allow remote access for the device: in the Setup or the configuration dialog in the UMS, select System > Remote Access > Shadow > Allow remote shadowing.
- (12.01-en) Launching a VNC Session
- (12.01-en) IGEL VNC Viewer
- (12.01-en) External VNC Viewer
- (12.01-en) Secure Shadowing (VNC with SSL/TLS)
For shadowing, remote access rights are required. See (12.01-en) Object-Related Access Rights.
Limitations for Special Characters
Some special characters might not be transmitted through the VNC connection. The processing of special characters depends on the following factors:
- Keyboard layout configured on the VNC client and on the VNC server
- VNC viewer in use: An external viewer and the internal viewer behave differently.
- Firmware version of the endpoint device
- UMS user interface: The UMS Console and the UMS Web App have different VNC viewers.
For shadowing in the IGEL UMS Web App, see (12.01-en) Remote Access to Devices via Shadowing in the IGEL UMS Web App.
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