(12.02-en) Shadowing - Observe IGEL OS Desktop via VNC

The IGEL UMS Console allows you to observe the desktop of a device on your local PC via shadowing with VNC.

In order to enable shadowing, you must allow remote access for the device: in the Setup or the configuration dialog in the UMS, select System > Remote Access > Shadow > Allow remote shadowing.

For shadowing, remote access rights are required. See (12.02-en) Object-Related Access Rights.

Limitations for Special Characters

Some special characters might not be transmitted through the VNC connection. The processing of special characters depends on the following factors:

Keyboard layout configured on the VNC client and on the VNC server
VNC viewer in use: An external viewer and the internal viewer behave differently.
Firmware version of the endpoint device
UMS user interface: The UMS Console and the UMS Web App have different VNC viewers.

For shadowing in the IGEL UMS Web App, see (12.02-en) Remote Access to Devices via Shadowing in the IGEL UMS Web App.

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