(12.04.120) Troubleshooting: Starting the UMS Console Crashes NX Session

Symptom

When you are connected to an Ubuntu host via NX, starting the UMS Console on the Ubuntu host crashes the NX session.

Solution

1. Become Root on the Ubuntu host.

2. Open the configuration file /opt/IGEL/RemoteManager/rmclient/RemoteManager.bin.config in a text editor.

3. Add the line vmparam -Dsun.java2d.xrender=false to the file.

4. Save the file.

5. Become a regular user.

6. Start the UMS Console.