Symptom
When updating the High Availability (HA) installation, an error message appears saying that not all applications could be closed before the update. A retry does not solve the problem.
Environment
- UMS HA installation
Problem
The load balancer does not stop and stays in the "Stopping" mode:
Solution
Stop the load balancer manually and proceed with the update. For information regarding stopping the HA services, see IGEL UMS HA Services and Processes.