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With the launch of IGEL Universal Management Suite (UMS) 12, the Unified Protocol used for all communication between the UMS and IGEL OS 12 devices was introduced, see Overview of the IGEL UMS. The Unified Protocol is a secure protocol that uses TCP 8443, see IGEL UMS Communication Ports. However, depending on the structure of your UMS environment, company's security policies, etc., it may be insufficient, and the use of the /wiki/spaces/ENLITEICGP/pages/74799178 IGEL Cloud Gateway (ICG) or reverse proxy may be required. In the following article, you will find pros and cons of each solution.

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In the case of the ICG, endpoint devices connect to the ICG as well as the UMS connects to the ICG, see Devices and UMS Server Contacting Each Other via ICG. The WebSocket communication between the ICG and the UMS as well as between the ICG and the device is only established after mutual authentication, and the communication is encrypted with TLS. All data is routed through this WebSocket.

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Legend to the image:

image-20240715-145415.pngImage Modified : Shows that the traffic in the WebSocket runs in both directions.
Image Removedimage-20240715-145418.pngImage Added (multicolored):  Shows from which side firewalls etc. must be opened.

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Another possibility to route the traffic via port 8443 is to use a reverse proxy. The reverse proxy will forward the requests from devices to the UMS. 

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Legend to the image:

image-20240715-145427.pngImage Modified : Shows that the traffic in the WebSocket runs in both directions.
image-20240715-145429.pngImage Modified (multicolored):  Shows from which side firewalls etc. must be opened.

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A reverse proxy / load balancer can also be used to distribute traffic from devices within the company network. For more information on network component integration, see IGEL Universal Management Suite Network Configuration.

  • It is advisable to use TLS 1.3 for the reverse proxy configuration.

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In this case, IGEL OS 12 devices communicate directly with the UMS, see Devices Contacting UMS.

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Legend to the image:

image-20240715-145434.pngImage Modified : Shows that the traffic in the WebSocket runs in both directions.
image-20240715-145436.pngImage Modified (multicolored):  Shows from which side firewalls etc. must be opened.

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IGEL Onboarding Service (OBS) is NOT a substitute for an ICG or a reverse proxy and is only meant to authenticate and register the endpoint device with the correct UMS during the onboarding. For more information on the OBS, see How to Start with IGEL > Initial Configuration of the IGEL Onboarding Service OBS and Onboarding IGEL OS 12 Devices.